The voice usage tool allows an end-user to view and export their historical usage (voice) information.

Before viewing this usage information, you need to tell Jet the time period you wish to view the usage for, the format you want the output in, and a couple of other things. This tool works in the same way as most of the reports in the Reports Area, discussed elsewhere in this manual.

The time period that the usage report covers can be selected using the date drop-down fields labelled ‘Start-Time’ and ‘End-Time’. The most recent information available will depend on the frequency with which usage information is being imported into Jet, however in most cases the usage information is effectively available in real time.

By default, the usage shown will be that for the month prior to the current date.


Figure 34: The settings page for the Voice Usage Tool .

In addition to setting the date-range, you can set a format style for the report, and select the specific bundle for which you would like to view the usage. You can also elect to have the usage summarised on a per-session basis, or to show only the totals.

In choosing an output format, first determine what you want to use the output for. For day-to-day viewing, html is normally the best option, as this will be displayed via your browser immediately. However a report in the form of a downloadable csv or tsv file also exists for users who want to import their usage data into another system such as a spreadsheet application or a legacy financial package.