The Invoices tool (Figure 35) allows end-users to view summary information about their invoice history. It also allows them to view a stored copy of any actual invoices that they have received.
When selected, the operator is presented with a list of issued invoices and options for each associated invoice.
- Delete Invoice – Delete the nominated invoice
*Issued Invoices should not be deleted/regenerated, only the current billing period invoices should ever be deleted or regenerated* - Email Invoice – If a user has an email address specified in their account details then this option will send the invoice to that address.
- Regenerate Invoice – If a user has had changes made to their billing retroactively (eg : charges added / removed from an invoice already issued) then this option will regenerate the invoice with the updated
billing
*Issued Invoices should not be deleted/regenerated, only the current billing period invoices should ever be deleted or regenerated*
When an operator clicks on the link for the invoice date, their web browser will either display the PDF statement in-line, or will launch the associated application (usually Adobe Acrobat Reader) to view the file.
*Please note that the specific behaviour when viewing invoices depends on the client-side configuration on the operator’s computer and is not configurable using any setting within Jet*
Jet Billing 