The level of access you are allowed as a Jet user depends on the permissions or privileges you have been given. These in turn depend upon what kind of user you are – are you an system administrator? A help-desk operator? Jet caters to the needs of these various kinds of user by defining several ‘user groups’, each of which has certain privileges but not others. Jet provides four levels of system access by default.
When a user is logged in to Jet, the exact set of tools and functionality you have access to will vary depending on the privilege levels of the user you are logged in as. Administrative users will see one set of tools, Helpdesk users another subset of these, and end-users (Tenants and WiFi) will see the smallest sub-set of all.
The user groups each have different “access” permissions. These permissions, or privileges, are used to determine what the various types of user can see, and also, what they can do, and who they can do it to.
The Jet permissions system can be used to control access to Jet’s data and functionality in a very fine-grained way, using the ‘Profile Manager’ tool found in the ‘Realm Admin’ area. This is a fairly advanced topic, and is not covered in the current manual. The current manual will briefly outline four user groups which come with Jet in a default installation, and give a very rough guide to how they differ.
Figure 5 shows the tools which an end-user has access to. End-users can view their own contact-details and other information of this kind. They can also view a list of the products and services they are currently signed-up for, and, depending upon the configuration of your Jet installation, they may be able to change themselves from one product to another, within certain limits decided by you.
Likewise, Figure 6 shows the tools which an administrative user has access to. In addition to the functions they share with end-users, they can also perform tasks such as viewing reports, adjusting another user’s account balance, and so on.
A rough summary of the functionality the default Jet groups have available is shown in Figure 7. The ‘Functional Areas’ mentioned here are outlined further in the ‘Navigating around the Jet Interface’