The Search Tool can be found in the upper left hand side of the page.
Using the Search Tool will help you find users quickly and easily.
Using Asterix *
Jet has an advanced search you can use by adding the * (star/asterisk) symbol to your search. We can use ‘test’ as an example.
By adding the * after your search item, (eg. test*) means you want to find something that has the characters ‘test’ at the beginning of the word. So your results may show names such as
By adding the * before your search item, (eg. *test) it means you want to find something that has the searched item on the end of it, so:
By adding the asterisks before and after you search item, eg. (*test*) it means it will look for anything containing the searched topic, so:
Searching for Invoice numbers
If your realm is set up to search for invoice numbers, all you need to do is add in the prefix INV.
So, a search for INV.32012 would bring up the information for the user who has the invoice number 32012.
Searching for a Service Data
You can search for users with service data applied, such as a Full National Number (FNN or DID), IP address or Meter number. Simply add in the following prefix before entering the number (don’t forget the : at the end of th text!):
- eg, FNN:0393557855 shows the user with the number 0393557844 applied to them in the service data
- eg, IP_address:18.104.22.168 shows the user with IP 22.214.171.124 assigned to them in the service data
- eg, meter_number:1234567 shows the user with the meter number 1234567